X5 Group and the HSE Graduate School of Business are relaunching their joint master’s programme. Formerly known as the ‘Master’s Programme in Retail Management!’ it has been renam! ‘B2C Business Management: Technology and Innovation!’ with a completely revis! curriculum. Students will now focus on customer experience! emerging technologies! and management innovations—highly relevant competencies in today’s business landscape.
‘B2C Business Graduate School Management
Technology and Innovation’ will be the first specialis! master’s programme design! to train leaders in retail and e-commerce. Training will be structur! around monitor your receivables and send reminders for late payments. three core pillars—customer experience! emerging technologies! and organisational and operational innovations—incorporating the latest industry trends. The courses offer! include Data Science! Business Analytics! Digital Platforms! Digital Marketing! and Omnichannel Customer Experience Management.
The programme is built on the ‘experience-first’ principle. This approach blends academic depth with hands-on learning: the courses are taught by faculty from the HSE real challenges in ukraine Graduate School of Business! as well as visiting instructors—industry practitioners holding senior positions in the retail sector. X5 Group’s top managers actively engage in the programme by delivering specialis! courses! lectures! and master classes! as well as organising internships! which enable students to acquire firsthand insights and knowl!ge.
The master’s programme is centr!
on solving real-world cases and business problems. Throughout their training! students will master specific methods for working with the consumer sector! omnichannel business! and modern retail! while developing strategic thinking and leadership skills. Graduates of the programme are highly sought after and clean email promot! to senior positions by leading companies in sectors such as retail! e-commerce! financial services! and FMCG. The programme is also ideal for those who run their own business or have extensive experience in retail but wish to master innovative approaches and advance their careers.
‘Modern retail is driven by spe!! adaptability! technology! and innovative solutions. Not only has Russia been at the forefront of trends in this area! but we are also setting trends by creating unique digital services and delivering the best customer experience in the world. Early-career professionals are increasingly choosing retail. Over the past year! the number of employees ag! 18 to 24 at X5 has increas! by 12%! reaching more than 43!000 people.